Heh.
So many ways to go with this.
It's amusing that the GM didn't seem to care. I mean c'mon. It's not a really huge leap to think that all of your interactions are going to be monitored, logged or otherwise recorded for the purpose of 'quality assurance'. Now yea, we all have moments of 'fuck this, who gives a shit.' but when it's your job, your rep, and could possibly hinder future job possibilities...
You must -really- not give a crap about the company or the product you work for if you decided to e-hit it.
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